Shipping Policy

Thank you for choosing our family-owned farm in South Carolina! We’re committed to delivering your fresh, high-quality products with care and efficiency. Below are the details of our shipping process:

Shipping Schedule
  • Orders are shipped Monday through Wednesday to ensure freshness and timely delivery.
  • Orders placed after 12:00 PM EST on Wednesday will be processed the following Monday to maintain our quality standards.

Processing Time
  • Orders are typically processed and shipped within 48 hours of placement (excluding weekends and federal holidays).
  • You’ll receive a confirmation email with tracking information once your order ships.

High-Demand Items
  • Popular items like fine ground, boneless chunks or ground boneless may experience additional delays during peak periods due to limited availability.

Special Requests
  • If you’d like your order shipped on a specific day (Monday-Wednesday), please include your request in the order notes or contact us within 2 hours of placing your order. We’ll do our best to accommodate.

Frozen Meat Shipping
  • Frozen meat is shipped to arrive within 1-2 days to ensure optimal freshness.
  • All frozen products are packed with high-quality insulation and gel ice packs to stay frozen for up to 3-4 days in transit, providing a buffer for unexpected delays.
  • Important: Please ensure someone is available to receive and refrigerate your order upon delivery to maintain quality. We are not responsible for spoilage due to unattended deliveries.

Shipping Rates & Destinations
  • We ship to all 50 U.S. states via UPS Next Day Air and 2 Day Air. Certain orders may also ship via UPS Ground.
  • Shipping rates and zones are listed below.

Delivery Expectations
  • Orders should arrive within 2-3 business days.
  • Delivery times may vary due to weather, holidays, or carrier delays. We’ll notify you promptly if any issues arise.

Damaged or Compromised Orders
  • If your order arrives damaged or thawed, please contact us within 24 hours at [insert contact email/phone] with photos of the issue. We’ll work with you to resolve it promptly.

Contact Us
If you have questions or need assistance, reach out to us at [email protected] or through our website’s contact form. Our team is here to ensure your experience with our farm is exceptional!

Shipping Zones

Zone 1

GA, SC, NC

Zone 2

MD, CT, FL, WI, IL, IN, MI, OH, MO, KY, WV, VA, AR, LA, MS, AL, TN, DC, PA, NY, NJ, DE

Zone 3

CA, OR, WA, ID, UT, AZ, ND, SD, NM, WY, MT, NV, CO, NE, KS, OK, TX, MN, IA, VT, NH, MA, ME, RI

Shipping Rates

Zone 1

Free shipping orders over $150.
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$15 for orders under $150.

​$10 for Dehydrated Treats.

Zone 2

Free shipping orders over $150.

$30 for orders under $150.

$10 for Dehydrated Treats.

Zone 3

​Free shipping orders over $400.

$30 for orders between $75-$399.

​$50 for orders under $75.

$10 for Dehydrated Treats.